Lab Notes
AI adoption that compounds
A public note every two weeks for people putting AI to work with their teams. Each issue follows one development, says what we think, and leaves a move you can try.
Your imaginary customers have excellent manners
AI can invent an audience on demand. Keep asking where useful knowledge comes from, and who will create the next good example.
October 14, 2026
Evidence and value
Keep your own answer in the room
A human signature cannot prove independent judgment. Two stories on the space between an AI recommendation and a decision worth owning.
September 16, 2026
Evidence and value · AI fluency
Retire the ritual
An AI agent can give an old process a new lease on life. First ask whether anyone still needs the work it produces.
September 2, 2026
Work design · Evidence and value
Who gets the bill?
AI can finish its part while leaving the costs with someone else. Count the review work and the operating bill before the victory lap.
August 19, 2026
Evidence and value
Your dashboard is getting very good at its job
Usage streaks, survey scores, and polished prototypes can all look excellent while the useful result stays elusive.
May 27, 2026
Evidence and value